Payment The course fee must be paid in full in advance on
receipt of invoice. LearnProject reserves the right
to re-allocate the course place to another delegate
if fees are not paid on time. Failure to receive the
course fees in adherence with these terms means that
LearnProject reserves the right to request payment
on the day of the course.
Late Payment
In the event of late payment, LearnProject reserves
the right to charge interest on all outstanding
amounts at the rate of 2% per calendar month or part
thereof from the last date that payment was due to
the date that payment is made.
Prices The prices quoted on
our website and or in our brochures are exclusive of
VAT and they are correct at the date of publication.
LearnProject reserves the right to adjust these
prices.
Delegate Cancellation and Course Transfer Charges –
Public events
Cancellation or Course Transfer Requests must be
made either in writing or by e-mail to the Course
Administrator.
Cancellation
From the date of acknowledgement by Learnproject,
the cancellation charges are:
* More than 28 days of the course start date - £50
* 14-28 days of the course start date – 25% of the
full fees
* 7-14 days of the course start date –50% of the
full fees
* Within 7 days of the course start date – 100% of
the full fees
Transfer
From the date of acknowledgement by LearnProject,
the transferring to an alternative course will incur
the following charge:
* More than 28 days of the course start date - £50
plus
any difference between the course
price paid and the lowest available price for your
new course. If the new course price is lower, no
refund applies.
* 14-28 days of the course start date – 25% of the
full fees
* 7-14 days of the course start date – 50% of the
full fees
* Within 7 days of the course start date – 100% of
the full fees
Delegate Cancellation
and Course Transfer Charges – On-site client events
Cancellation or Course Transfer Requests must be
made either in writing or by e-mail to the Course
Administrator.
From the date of acknowledgement by LearnProject,
the cancellation charges are:
* More than 28 days of the course start date – No
Charge
* 14-28 days of the course start date – 25% of the
trainer fees
* 7-14 days of the course start date –50% of the
trainer fees
* Within 7 days of the course start date – 100% of
the trainer fees
Where a Course Date is postponed by the Client, the
above charges will apply
The cost of all course materials supplied will be
charged. Ownership of materials supplied will pass
to the Client following payment of the above
charges.
Free course/refund guarantee All claims relating to our free course guarantee must be received in
writing to info@learnproject.co.uk within 15 working
days of the course date. If the claim is requesting
a replacement course then the replacement course
must occur within 90 days of the original course
date.
Changing delegate details
There will be no charge if a substitute person
wishes to replace the original delegate. Please
inform our office in advance of the course date of
any change to the original booking.
Cancellation of courses
by LearnProject and changes to course content
LearnProject’s courses are constantly updated and
improved and LearnProject reserves the right to
alter any of the courses’ content without prior
notice. LearnProject reserves the right to cancel a
course at any time without liability. In these
circumstances, delegates will be offered an
alternative date, credit note or a full refund.
Course notes & training
The notes and training for LearnProject courses
cannot be relied upon for legal interpretation.
Neither LearnProject nor its employees, trainers or
consultants can accept responsibility for delegates’
actions, or those of other people regarding the
course notes or interpreting the training in
litigation, or responsibility for any loss incurred
as a result of relying on the training or the
training notes. If in doubt, consult a lawyer.
Discounts & special offers
Any discounts offered on LearnProject courses are
exclusive. They cannot be combined. Except for
companywide or pre-agreed discounts, the higher
discount will always be applied. In the case of
special offers these must be requested at time of
booking, and will not automatically be applied.
These
terms and conditions are subject to change without
prior written notice
